At Outdoor Blonds and Awnings (OBA), we want you to get the most out of your Screentex Wire Outdoor Blinds. They’re designed for durability, comfort, and style — but like any shading system, they work best when used correctly.
Here are answers to the most common questions we receive from customers.
Can I stop my blinds halfway down?
No. The Screentex Wire Outdoor Blind system is designed to operate in only two positions:
Fully retracted (all the way up), or
Fully lowered and secured with the fasteners provided.
Stopping the blinds part-way along the wire guides can cause the cables to loosen or stretch out of place, which affects performance and safety.
Why are the wire guides so important?
The wire guides aren’t just for alignment — they’re a safety feature. They keep the base bar of the blind secured, especially in windy conditions.
If the cables are loose, the base bar can swing freely. This increases the risk of:
Hitting a window and causing damage
Striking someone underneath
Making the blind unstable and unsafe
By keeping the system fully up or fully down, you’re ensuring the blinds do their job safely.
What happens if I leave the blinds unsecured?
Leaving your blinds unsecured part-way is considered misuse. Over time, the cables can stretch or detach from the fasteners. This:
Voids the product warranty for cable adjustments
Requires a technician call-out to repair
Incurs a $350 service fee
How do I make sure my blinds last longer?
It’s simple:
Always retract the blinds fully when not in use
Always fasten them securely when lowered
Check cables and fasteners regularly
Keep fabric and frames clean as part of seasonal maintenance
What should I do if my cables are already loose?
Contact our service team. We can arrange a professional inspection and re-tensioning. Please note that if the cables have come loose due to misuse, the adjustment is not covered under warranty and will be subject to the standard service fee.
Final Word
Your Screentex Wire Outdoor Blinds are built to deliver long-lasting comfort and protection. By using them as designed — fully up or fully down and secured — you’ll protect your investment, enjoy peace of mind, and ensure safety for everyone around.
Have more questions? Our friendly team is here to help — get in touch today.
